If you have any problems with your product within 20 days of purchase date we will be happy to replace it with a new product of the same model. If you need a replacement unit, send an explanation of what is wrong with the product in an email to sales@radiosale.biz and request an RMA number. We will reply with the RMA number and information on how to return your defective product.
All shipping chargers you are responsible for each way. We will not reimburse shipping costs.
All returned items must be received within 20 days of the original purchase date, and include all original components and accessories. We do not make exceptions to this policy. The returned package must be clearly marked with the RMA number. The RMA number is extremely important. Packages arriving without a RMA number can not be processed, and will be discarded.
We do not offer exchanges for credit toward different products.
Refund Policy:
If you purchase a product from our web site and decide that you no longer want it, we can offer you a refund if the following criteria are met:
The product must be unopened, and in resalable condition.
The exterior of the package must be free from damage or markings of any kind.
We must receive the returned item within 30 days of the original purchase date.
If you return meets the above criteria, send an email to sales@radiosale.biz and request an RMA number for a refund. We will reply with the RMA number and information on how to return your product. The returned package must be clearly marked with this RMA number. Packages arriving without a RMA number cannot be processed, and will be discarded.
We are not responsible for shipping charges of non-defective returned merchandise.
Upon our receipt of the product your credit card will credited the amount of the purchase minus the original shipping cost and a 20% restocking fee.
If your product is defective, we will be happy to replace it within 30 days. See our returns and exchanges policy for more information.
Order Cancellation Policy:
If you need to cancel an order that you recently placed, send an email with your order number to sales@radiosale.biz and request that your order be cancelled. We can not cancel an order if it has already been shipped. If you wish to cancel an order that has already been shipped, you will have to return it for a refund. Our normal refund policy will apply.
Warranty Policy:
All products are new unless otherwise stated. We honor all manufactory warranties according to the individual product.
Call RadioSale.biz for products and accessories not listed,
we are able to special order most items
1(866) 391-1166 1(763) 488-1555
